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Me cancela la orden de Gift Card No he podido comprar

7 positivos 0 negativos

Andrews desde Venezuela nos escribe lo siguiente:

A MI ME CANCELA LAS GIF CARD NO E PODIDO COMPRAR PERO NI 10 DOLARES TENGO TODO CORRECTO DATOS DE BANCO Y TODO COMO ES…. Hello from Amazon.

We’ve cancelled your recent Amazon.com order, #102-7627348-6788240, because we were unable to charge your credit card.

If you have questions about declined credit card payments, please review the information below.

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WHY DID MY CARD DECLINE?

We are unable to determine why your credit card was declined. A charge can be declined for a variety of reasons, some of which may not be related to the validity of the credit card. For this reason, we often try processing the charge again at a later time.

You may want to contact your card issuer. Some issuers may place restrictions on electronic and Internet purchases.

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HOW CAN I UPDATE MY PAYMENT METHOD FOR MY NEXT ORDER?

1. Shopping Cart: The next time you place an order through the Shopping Cart, enter your new information in the payment section of our order form.

2. 1-Click: If you prefer to use 1-Click shopping, you can modify your settings for future 1-Click orders through the 1-Click Settings link in Your Account. Click “Your Account” on our website, then click “1-Click Settings.” Once you’ve signed in with your e-mail address and password, you’ll be able to change the options for any address in your address book, including the default credit card for each entry.

3. Your Amazon.com Account: You can add a new credit card to your Amazon.com account before you place an order. Click “Your Account” on our website (you may be prompted to log in). Then click “Add a Credit or Debit Card” in the Payment section and follow the instructions to add your credit card.

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WHERE CAN I FIND MORE INFORMATION?

To learn more about the payment methods we accept, visit the Payment, Pricing & Promotions section of the Amazon.com Help pages: http://www.amazon.com/help

propuesto por acomprar Nivel 6 (11,050 puntos) Dic 28, 2013 en Compras en Internet (Amazon, ebay, MercadoLibre

1 Respuesta

6 positivos 0 negativos

Hola Andrews gracias por visitar nuestra página web acomprar.info según el mensaje Amazon no puede procesar la orden dado que hay un problema con tu tarjeta de crédito, estas son las recomendaciones nuestras:

1. Verifica en la página web de tu banco que tienes Activado el uso del cupo electrónico, por ejemplo en Banesco debes activar tu llave virtual, aquí te dejo un video con la explicación del mismo: http://www.youtube.com/watch?v=LM4FfnAPz-M debe ser muy parecido para otros bancos en Venezuela.

2. Verifica que tienes saldo en la tarjeta de crédito para cubrir la compra.

3. Llama al banco para que te indiquen cual puede ser el problema, hay veces que el problema está en el mismo banco.

respondido por acomprar Nivel 6 (11,050 puntos) Dic 28, 2013
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